Web operations

ITOps engineer

Permanent — full time

About the role

As an ITOps engineer, you’ll be responsible for helping to build and support cloud infrastructure for Storm and our customers. You’ll also help out with our internal IT needs, supporting and providing efficiencies for end-user productivity. Working in a cross-functional team, the role requires good organisation and an open and collaborative approach, focused on bringing delight to both our staff and our customers.

About you

You’ll probably have a fair bit of experience in an IT support role and some experience in cloud infrastructure – maybe as an IT/cloud engineer, with some knowledge and experience of cloud platforms. Ideally, you’ll have excellent IT support skills and a good understanding of infrastructure as code and automation fundamentals.

You’ll have knowledge of:

  • Active Directory
  • Azure Active Directory
  • Group Policy
  • Microsoft Intune
  • Office 365
  • network infrastructure (TCP-IP/DNS/DHCP)
  • basic PowerShell
  • basic scripting
  • Windows Server
  • Windows 10
  • macOS
  • software/windows image deployment

You'll be able to write simple automations, programs or scripts to deliver cloud native software and infrastructure. If not, you can demonstrate how you’ll go about learning. This could include:

  • source control systems like Git
  • automation and provisioning within cloud platforms such as Microsoft Azure
  • using tools such as ARM templates, PowerShell, automation runbooks, Azure DevOps (Visual Studio Team Services) to build, deploy and manage infrastructure
  • a ‘secure by default’ mindset in all work you do, following guidelines and practices to improve the security
  • using a modern standards approach to your work

You'll also need to be:

  • enthusiastic and motivated
  • a great communicator, enjoying collaboration and asking questions
  • an open-minded and creative individual
  • organised and good at prioritising work
  • focused, with sharp attention to detail
  • passionate about what you do

What you'll do

You'll have a range of responsibilities and opportunities to learn. You will:

  • make sure internal and customer systems and services are available and running optimally, by providing helpdesk support for on-prem infrastructure such as servers, user devices, printers and networking, as well as cloud-based resources in Azure, Office 365 and other SaaS-based software
  • work with and support third parties to provide infrastructure services
  • work with developers, testers, support and other ITOps specialists to maintain operations
  • support the rest of the delivery teams with infrastructure knowledge, attending review meetings as required
  • identify new IT infrastructure provisioning techniques and tools for review
  • use coding skills applied within an IT infrastructure context
  • provide hosting and internal IT estimates
  • manage and maintain our IT asset register
  • fulfil systems and information access requests from colleagues

Benefits

What's in it for you? Check out our benefits package to find out.

Apply

If you think this is for you, we’d love to hear from you.

Just use the form to send us a copy of your CV with a covering letter telling us why you'd like to work at Storm. Let us know which of your achievements you're particularly proud of and why you think you're right for the role.

To find out what happens next, check out our recruitment process.

How we use your information

I consent to providing the information in this form. This information will be used for recruitment purposes only. It will be stored in Storm ID systems, including People HR, for the duration of the recruitment cycle for the role I am applying for. After this any information or correspondence I have sent will be deleted from Storm ID systems.

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At Storm we believe in equal opportunities

We know that a diverse workforce brings with it diverse ways of thinking, fresh perspectives, and new approaches to solving problems — benefitting our employees and our clients. Storm is proud to be an equal opportunities employer and we welcome applications from everyone.